Privacy Policy for Safe House Property Inspections Effective Date: April 9, 2026 Safe House Property Inspections (“Safe House,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, or communicate with us by phone, email, or text message.

​

1. Information We Collect

​

We may collect the following categories of information:
Contact Information: name, phone number, email address, mailing address, and property address.
Service Information: appointment details, inspection requests, inspection-related communications, and customer support inquiries.
Payment Information: billing details needed to process payments, if applicable.
Website Information: IP address, browser type, device information, pages viewed, and similar website usage data collected through cookies or analytics tools.
Message Preferences: records of your consent to receive text messages, message history, and your communication preferences.

 

2. How We Use Your Information

​

We may use your information to: provide property inspection services; schedule, confirm, reschedule, or remind you about appointments; send inspection-related updates, service notifications, invoices, and customer support messages;
respond to your questions and requests; improve our website, services, and customer experience; maintain business records and comply with legal obligations; and send text messages you have agreed to receive.

​

3. Text Messaging and Mobile Information

 

If you provide your mobile phone number and consent to receive text messages from Safe House Property Inspections, we may send you conversational or informational text messages related to: appointment scheduling and reminders; service updates; estimate or invoice notifications; and customer support communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third parties, except with vendors or service providers that help us deliver our own text messaging services.

 

4. How We Share Information

​

We do not sell your personal information. We may share your information only as reasonably necessary with: service providers that help us operate our business, website, scheduling, billing, communications, or customer support; contractors or vendors working on our behalf under appropriate confidentiality obligations; legal or regulatory authorities when required by law, court order, or to protect our rights and safety; and a successor entity in connection with a merger, sale, or transfer of assets.
We do not share mobile numbers or SMS consent with third parties or affiliates for their marketing or promotional use.

 

5. Cookies and Analytics

​

Our website may use cookies or similar technologies to improve site functionality, analyze traffic, and understand how visitors use the site. You can control cookies through your browser settings.

​

6. Data Retention

​

We retain personal information for as long as reasonably necessary to provide services, maintain required business and consent records, resolve disputes, enforce agreements, and comply with legal obligations.

​

7. Data Security

​

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

​

8. Your Choices

​

You may: opt out of promotional or non-essential emails by using the unsubscribe link, if applicable; opt out of text messages at any time by replying STOP; request updates or corrections to your personal information by contacting us; and
ask questions about our privacy practices using the contact information below.

​

9. Children’s Privacy

​

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

​

10. Third-Party Links

​

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

​

11. Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

 

12. Contact Us

​

If you have questions about this Privacy Policy or our privacy practices, contact us at:
Safe House Property Inspections
2128 London Bridge Rd STE 103 Virginia Beach, VA 23456
office@safehousepropertyinspections.com
757-418-0944
safehousepropertyinspections.com